Verizon Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Contract renewed without notice after activating a used phonePublished Dec 16, 2005 · Historical consumer allegation
• Months of delayed DSL activation and then a lack of capacityPublished Dec 13, 2005 · Historical consumer allegation
• Account taken over by another person and phones repeatedly shut offPublished Dec 8, 2005 · Historical consumer allegation
• Phone died after two weeks and liquid-exposure indicator blocked replacementPublished Dec 7, 2005 · Historical consumer allegation
• Charged one month in advance on new business phone linesPublished Dec 6, 2005 · Historical consumer allegation
• Collections demand $2,000 per line for contract never signedPublished Dec 6, 2005 · Historical consumer allegation
• Service turned back on against instructions and billed $102 after suspensionPublished Nov 28, 2005 · Historical consumer allegation
• Rebate refused and $350 overage charge in second monthPublished Nov 22, 2005 · Historical consumer allegation
• Cosigner credit damaged after billing address changed without approvalPublished Oct 27, 2005 · Historical consumer allegation
• Final bill never received, quoted three different amounts, threatened with lawsuitPublished Oct 23, 2005 · Historical consumer allegation
• Credit report shows unpaid bill but no signed proof existsPublished Oct 17, 2005 · Historical consumer allegation
• Tricked into two-year contract, screens failed and water damage excusePublished Oct 17, 2005 · Historical consumer allegation
• Mailer said customers could cancel without fee, but they cannotPublished Oct 11, 2005 · Historical consumer allegation
• Phone service never worked at home despite trouble tickets, switched to NextelPublished Oct 10, 2005 · Historical consumer allegation
• Phone sold without software upgrade stopped sending picture messagesPublished Oct 10, 2005 · Historical consumer allegation
• DSL cancelled without notice, billed for unreceived service, sent to collectionsPublished Oct 5, 2005 · Historical consumer allegation
• Wrong billing and promised services never activatedPublished Oct 3, 2005 · Historical consumer allegation
• Refuses to identify incoming calls but bills for themPublished Sep 29, 2005 · Historical consumer allegation
• Two early termination fees and phone disconnected after renewing planPublished Sep 25, 2005 · Historical consumer allegation
• Prorated cancellation charge of $133 after being told to suspend linePublished Sep 19, 2005 · Historical consumer allegation