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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fake delivery call led to $300 Western Union loss
- Amplifier not put on truck, pickup required after hours
- Truck merged into my lane without signaling on Route 422
- Neighbor has my shoes
- 3D TV delivered in destroyed open box and claim denied
- Printer package arrived containing a blazer jacket
- Three computer equipment claims refused and approved claim never paid
- Store lost shipped microwave and offered only $100 without insurance
- Package repeatedly delivered to next door neighbor
- Driver left package on a neighbor's patio
- Package for 90-mile trip routed to Oregon, eight days delay
- No package on delivery day and no way to know timing
- Shipped TV arrived with cracked screen and claim denied
- False not-available entry after driver skipped driveway
- Father's Day package delivered to wrong address, claim unresolved
- Driver Needs to Take More Care
- Address changed to vacant apartment and only ink cost offered
- Package not loaded on truck at New Stanton hub
- Shipment misrouted from California to New York, delayed seven days
- Driver leaves packages without waiting for door to be answered