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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Driver left package on a neighbor's patio
- Package for 90-mile trip routed to Oregon, eight days delay
- No package on delivery day and no way to know timing
- Shipped TV arrived with cracked screen and claim denied
- False not-available entry after driver skipped driveway
- Father's Day package delivered to wrong address, claim unresolved
- Driver Needs to Take More Care
- Address changed to vacant apartment and only ink cost offered
- Package not loaded on truck at New Stanton hub
- Shipment misrouted from California to New York, delayed seven days
- Driver leaves packages without waiting for door to be answered
- No notice left for third delivery attempt, package returned
- Missed pickup and rude callback from representative
- Freight massage chair lost after delivery appointment
- Paid for home delivery but package sent to post office
- Failed Overnight Delivery
- Laptop package lost at hub despite repeated calls
- Request for customer service contact about sent package
- Misinformed about corporate account shipping at UPS Store
- Deliveries always arrive after business hours