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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- No notice left for third delivery attempt, package returned
- Ups customer service - ups express worldwide service
- Missed pickup and rude callback from representative
- Freight massage chair lost after delivery appointment
- Paid for home delivery but package sent to post office
- Failed Overnight Delivery
- Laptop package lost at hub despite repeated calls
- Request for customer service contact about sent package
- Deliveries always arrive after business hours
- Driver left package at neighbor's porch
- Drivers speeding on residential street with children
- Truck speeding at 50 mph on residential street
- Laptop package cannot be located for 24 hours
- Package scanned onto truck then disappeared
- Driver rushed signature and refused to move boxes
- Returned box lost after being mailed a week ago
- Declared $8000 shipment partly missing, only $104 offered
- Package left unsigned downstairs and slow laptop box return
- Next day package still not delivered after three days
- Package diverted to Brussels and hours on hold