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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Property office in residential building refused business delivery hours
- Center closed midday and driver pressuring small business
- Next day salmon shipment arrived spoiled
- Wide delivery window and return processed before pickup
- Package address could not be corrected after wrong delivery
- Damaged Swarovski crystal eagle and insurance claim stalled
- Package delivered to wrong address though driver passed my house
- Spoiled Halibut and Salmon
- Delivery missed because apartment number was said to be missing
- Driver damaged my car and supervisor dismissed claim
- Driver threw package at security door
- Driver insists on signature despite signed authorization
- Van pulled into bike lane in Portland and driver blamed me
- Friday deliveries pushed to Monday and four orders left on dock
- Insurance claim refused on computer packed by store owner
- Crawford Destroyed our insured product and denied the claim!
- Approved damage claim not paid after account was recreated
- Package marked delivered at front door but never arrived
- Debit card withdrawals though card was never given to UPS
- Good and bad - ups express worldwide service