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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Sidekick Data Outage Aftermath and Disputed Credit Promises
- Weeks of Escalations Over Phone Problems and No Access to Managers
- Promised $50 Rebate Per Phone Denied Over Texting Package
- Rebate Check Issued Months Late and Expired Before Receipt
- New Plans Unavailable to Current Customers Without $400 Fee
- Phone Sent for Repair Signed For, Then Reported Cannot Be Located
- Customer service
- Text Messages Kept Arriving After Requesting Text Block
- Phones Never Shipped Yet Charged $243, Court Records Disputed
- Text Message not working - Text Messaging
- Charged for International Calls to Italy That Were Not Made
- Unordered Phone and Contract Renewal Charged to Account, Return Shipping Dispute
- Loss of Unlimited Mobile-to-Mobile Benefit After Suncom Takeover
- Deposit of $250 From 2005 Not Returned After Termination
- Charged $10 Shipping for Exchange of Defective Sidekick 2008
- Undisclosed International Rate Increase and Plan Billed Without Notice
- Cheap Plan but Representative Hung Up and No Feedback Option
- Charged me for 11 days that my phone was off!
- Phone Sent to Repair Center Gave Conflicting Status From Support
- What Customer Service - customer service