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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- Unauthorized Bank Withdrawals After Account Auto-Renewed With Suspended Lines
- Web Stick Never Worked and Cancellation Fee Demanded
- Four Broken Phones in Five Months and Fee Waiver Refused
- Termination Fees Waived Verbally Then Billed 1015 and Sent to Collections
- Customer service at its worst!
- Think im stuppid wont get me new Android phone bought in April has 1 yr. Warranty
- Fees on Top of Fees and No Relief Even With Medical Proof
- Sold Two Defective Phones and Floor Manager Hung Up on Customer
- Tech Support Pushed Insurance or New Phone for Frozen Trackball
- Unlimited Data Plan Throttled After Five Days of Heavy Use
- Moved to No Coverage Area but Early Termination Fee Still Required
- The return of all monies paid to metro pcs, only got half the money back
- Replacement HTC Sensation Lost Volume Button and Replacement Refused
- Charged Full Month and Sent to Collections Despite Prorated Billing Promise
- Calls Go to Voicemail or Drop at Home for Over Two Years
- Oral Recorded Agreement for Phone Insurance Dismissed as Training Only
- Samsung SCH-R910 Overheats and Warranty Replacement Costs Fee
- Charged 450 Dollars Migration Fees When Changing Plan in Remorse Period
- Customer Service, Phone issues, Service Quality, and Return Issues - customer service
- Customer Service Calls Blocked or Dropped by Voice System