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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,863on USAComplaints · 2 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,863 complaints on USAComplaints, including 2 published in the last three years.
- No service on four lines for six days
- HTC Amaze, bad customer service, lock you in after 14 days
- Business accounts cancellation ignored, then sent to collections
- No Cell Phone replacement - metro pcs
- Billing for cancelled service
- Metro PCS complaints
- Billing address change notice for account I never opened
- Number ported before phones arrived, left without service
- Phone Warranty Exchange Refused at Corporate Store
- Charged $102 extra month for transferring numbers out
- Refused in-store exchange of defective myTouch 4G phone
- Internet Stick Sold as Multi-Computer With Free Trial Then Billed
- Promised Plan Downgrade Refused and Survey Call at Six AM
- Metropcs takes money from my bank account, then asks me for another payment for same timeperiod
- Phones Did Not Work in Area and Only Partial Refund Given
- Quoted Plan Price Differed From Website and Web Feature Cost Extra
- Consumer Complaint
- Promised 4G LTE Service Never Arrived on Galaxy Indulge
- Disrespectful & Rude!
- Prepaid Top Up Failed 11 Times With Foreign Credit Card