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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Balance Down to $365 Then $365 Finance Charge in One Month
- Credit Reports Overstate High Balance at Ten Times Credit Limit
- Minimum Payments Followed by $689 Finance Charge and $60 Monthly Charge
- Interest Charged on $1513.59 After Paying $2450 of $2700 Promotional Balance
- Sarcastic Reaction to $39.99 Late Fee and 29.99% Interest Rate
- Credit Counseling Plan Dropped Without Notice, Collection Calls on Lowe's Card
- Late Payment Reported to Credit Bureau Despite Request, 24% Interest
- Payment Arrangement Set Up One Day After Due Date Triggered Late Charge
- Balance Still Over $3100 After Two Years of $130 Monthly Payments
- Perfect Payment History Ruined After Loan Term Extended and Account Closed
- Hidden Surprises, $30 Late Fee After One Day, Tripled Interest Rate
- Late Fee Split Into Three $15 Payments Adds Up to $45
- Cannot Reach Anyone to Pay Off and Close Account After IVR Closure
- Dental Card Promotion Advertised Interest Free but Charged 29.99% From Day One
- Card Repeatedly Declined at Register, Promised $500 Cashback Never Sent
- Insurance Refund Due on Account, Escalation Rep Refused to Expedite
- Money Taken From Doctor's Office After Card Was Fraudulently Obtained
- Unexplained Monthly Finance Charges and Rude Supervisor Who Hung Up
- Late Fee Charged on First Bill After Payment Doubled, Survey Cut Off
- Promised 24-Month No-Payment Offer Ended at 12 Months, Repeated Bills for $15