Independent profile — not affiliated with Synchrony
Synchrony Reviews & Complaints
← Back to the full Synchrony profile
REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Account Opened Under Wrong First Name, Card Returned and Account Closed
- Collector Claims $2500 Owed on $1500 Washer and Dryer Loan Already Paid
- Five Hang-Up Calls to Workplace Over Misplaced $52 Payment, Check Canceled
- All Eight Promotional Purchases Terminated, $911 Interest Added After Late Payment
- Dispute Status Request for Services Paid but Not Received
- Auto Pay Took Full $2226 Balance After Amount Changed Online to $185
- Credit Insurance Denied After Job Loss Despite Four Years of Premiums
- Caretaker Harassed by Calls Over Mother's Disputed $1300 Dental Charge
- Auto Payment Account Number Error Led to $80 in Fees Without Notice
- Late Fee Despite Requested Due Date Change, Supervisor Found No Record
- Unauthorized Net-Tel Charges and Mail-In Refund Demand
- Settlement Offer Refused and Call Hung Up on by Supervisor
- Credit Declined for Dental Emergency Despite Explaining Need, Warning to Others
- Late Fee Charged on Mailed Payment, Credit Promised Then Extra $15 Billed
- RV Loan Payment Book Never Sent, Default Declared and Repossession Threatened
- Card Charged for Treatment Predating Account After Dentist Billing Dispute
- Confirmed Payments Never Posted, Late and Returned Check Fees Charged Instead
- Online Statement Hides Promotional Purchase Details, Interest Added Without Notice
- Elderly Mother Billed $3000 After Dentist Office Submitted Paid Services
- Payment Pulled From Bank Not Credited, Late Fee Charged Anyway