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Sirius XM Reviews & Complaints
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REVIEWS & COMPLAINTS362on USAComplaints · none in last 3 yrs · latest 2020
PHONE866-635-8641Cancel direct-billed subscription
WEBSITEsiriusxm.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 362 historical complaints about Sirius XM, published between 2004 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Cannot convert Sirius lifetime subscription to XM radio after merger
- Service discontinued, then billed and sent toward collections when disputing
- Channel changes not notified and no help finding new channel numbers
- Prepaid six-month service ended after three months, then charged again
- Customer service horrible and fees are outrageous
- Invoices and collection bill after free trial extension not authorized to renew
- Automatic renewal billing attempted after cancelling prepaid subscription
- Charged $117 for radios given away as gifts and never used
- Refund of prepaid renewal refused unless both radios were cancelled
- Charged $462.87 after cancellation and promised credit never issued
- Lifetime subscription transfer refused after XM and Sirius merger
- Daily non-stop harassing calls after declining renewal
- Credit card automatically charged at renewal without notice
- Auto renewal charged without notice and sent to collection agency
- Unauthorized charges for service after new vehicle trial ended
- Charges quadrupled over the years for three radios
- Billed $177 after repeatedly telling rep to cancel service
- Billed after cancelling and sent to collection agency for $28.32
- Discounted radio purchase led to unexpected account and $80 charge
- Defective radio replaced only after being charged for a new one