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Sirius XM Reviews & Complaints
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REVIEWS & COMPLAINTS362on USAComplaints · none in last 3 yrs · latest 2020
PHONE866-635-8641Cancel direct-billed subscription
WEBSITEsiriusxm.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 362 historical complaints about Sirius XM, published between 2004 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Billed six months after selling car, cancellation hard to find
- Online access not working and bounced between billing and tech support
- Quoted $19.99 for in-house radio but billed $64.99 and cancellation fee
- Early cancellation fee of $70 demanded before renewal date
- Charged $44.87 plus $7.05 instead of the amount agreed for gift radio
- Lifetime memberships with defective radios and $75 transfer fee
- Charged twice for five months of promotional service
- Charged twice on credit card and unable to cancel by phone
- Five hours trying and unable to activate satellite radio
- Lifetime subscription cannot be transferred without large extra costs
- Renewal price differed from phone offer and later offer never confirmed
- Renewal charged $176.96 instead of the $142.45 quoted in notice
- Sent to collections for unpaid fees after cancelling and service ended
- Draft date change ignored, overdraft fees and call hung up
- Unauthorized activation fee taken from bank account, refund delayed
- Waste of money after unwanted channels were unblocked
- Tips for escaping the subscription and filing complaints
- Long hold times and no free trial activation for my mom
- Lifetime service paid $461 but service cut off over a $5 balance
- Sent to collections for months after not renewing service