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Sirius XM Reviews & Complaints
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REVIEWS & COMPLAINTS362on USAComplaints · none in last 3 yrs · latest 2020
PHONE866-635-8641Cancel direct-billed subscription
WEBSITEsiriusxm.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 362 historical complaints about Sirius XM, published between 2004 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Rebate promised for two-year service agreement never received
- Charged twice in one month and refund by check delayed
- Two dollar statement fee and unannounced fee increases on bill pay
- Run around for refund of charges made after cancelling two years ago
- Promised both radios for a year but got only six months
- Free trial notice letter arrived weeks late after vehicle purchase
- Unauthorized charges again after calls to cancel subscription
- Satellite download update disabled my radio and unauthorized charges for new radios
- Hopes customers will not notice charges and avoids refunds
- Hours on the phone and false promises of account credits
- Surprise payment notice for taxes and royalty fees on prepaid package
- Told I could add two radios to lifetime subscription, then refused
- Lifetime subscription charged $75 and services not restored after hours of calls
- Billed for automatic renewal of an old expired account
- Billed for months without signal and threatened with deactivation
- Six weeks without receiving requested channel lineup guides
- Lied to me, then sent my bill to a collection agency
- Subscription auto-renewed without authorization and sent to collections
- Four different invoices in 30 days with a $2.00 fee each time
- Admitted overcharge still not refunded months later with false promises