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Sirius XM Reviews & Complaints
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REVIEWS & COMPLAINTS362on USAComplaints · none in last 3 yrs · latest 2020
PHONE866-635-8641Cancel direct-billed subscription
WEBSITEsiriusxm.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 362 historical complaints about Sirius XM, published between 2004 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Lifetime membership not transferable to new vehicle
- Billed for cancelled radios and free trials after repeated cancellations
- Charged twice for gift subscription and no written cancellation
- Unauthorized $230.06 withdrawal after unexpected renewal
- Sent to collections after cancelling service when vehicle sold
- Billed three times the agreed installment amount then refund delayed
- Hours on hold and wrong order charged for two radios
- Charged $89 for radio quoted at $19.99 plus shipping
- Billed monthly for months without service plus late fees
- Charged outstanding balance after cancelling service in December
- Refusing to refund fees for car I sold
- Bank account pulled again after account was closed
- Charged for radio and service differing from promotional quote
- Double billed for months never ordered and charged late fee
- Charged after repeated requests to cancel account
- Advertised services not available and hidden fees added at checkout
- Turned me over to a collection agency for no reason
- Collection notice sent for renewal never authorized
- Service kept past paid year then referred to collections for $53.04
- New satellite radio could not be activated after hours on phone