Usacomplaints.com » Miscellaneous » Complaint / Review: SiriusXM (Satellite Radio) - Two dollar statement fee and unannounced fee increases on bill pay. #803533

Complaint / Review
SiriusXM (Satellite Radio)
Two dollar statement fee and unannounced fee increases on bill pay

If the Bank of America situation concerned the FTC then this should also catch their interest. Last summer I called SiriusXM and arranged to changed my method of payment from a SiriusXM auto debt to an auto bill payment from my credit union account. When I paid SiriusXM monthly automatically from bill pay, I started receiving a monthly statement with a two dollar charge for sending me a monthly statement. When I called and told them that the statement was unnecessary they told me that there was nothing they could do about, that it was computer generated.
In choosing my battles I decide to let them charge my checking account. Now I have just notice a dollar increase in the monthly fee with no prior notice. Last year before I tried paying with bill pay they increased the fee two dollars with no prior notice, which was one of the reasons I wanted to set it up so I paid them. It's clear why they want to use auto debts. They just want you to give them a blank check. There is no other reason for me being charged two dollars every month just to pay with my bill paying service!


Offender: SiriusXM (Satellite Radio)

Country: USA   State: New York   City: New York   ZIP: 10020
Address: 1221 Avenue of the Americas
Phone: 8665287474, 8886355142
Site:

Category: Miscellaneous

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