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Sirius XM Reviews & Complaints
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REVIEWS & COMPLAINTS362on USAComplaints · none in last 3 yrs · latest 2020
PHONE866-635-8641Cancel direct-billed subscription
WEBSITEsiriusxm.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 362 historical complaints about Sirius XM, published between 2004 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Account reactivated after cancellation and sent to collections
- Billed for service after subscription ends then sent to collections
- Double charged at every promotional plan renewal
- Double charged for promotional plan then full year
- Bill sent to collections without notice after cancellation request
- Lifetime subscription internet access denied on smartphone
- Unable to cancel subscription on vehicle sold a year ago
- Told to buy a new radio to get premium package
- Not honoring their lifetime subscription
- No signal during paid year and constant renewal calls afterward
- Cancelled several times but still receiving monthly invoices
- Collections call for money not owed after cancelling at end of contract
- Good customer service with human agents and no confusing menus
- Charged expired card, credit score dropped and refund promised but not issued
- Extra account added without authorization and illegal debits continued
- Calls every day and evening for weeks despite asking them to stop
- Lifetime membership not transferable without moving factory radio
- Lifetime transferable subscription turns out not to be transferable
- Signed up for month-to-month contract without permission and cannot cancel
- Promised credit for auto-renewal charge but account sent to collections