Sears Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Advertised table saw online price not honored at checkoutPublished Apr 21, 2011 · Historical consumer allegation
• Third-party seller order tracking invalid and no responsePublished Apr 21, 2011 · Historical consumer allegation
• Dryer repair appointment booked for the wrong appliancePublished Apr 20, 2011 · Historical consumer allegation
• Roof Ventilation Installed Incorrectly Caused Cooked Shingles and Ice DamsPublished Apr 20, 2011 · Historical consumer allegation
• Shoe order canceled after two weeks of warehouse delaysPublished Apr 18, 2011 · Historical consumer allegation
• Replacement mattress rejected and complaint closed unless photos providedPublished Apr 18, 2011 · Historical consumer allegation
• Washer repairman did not show and nobody called backPublished Apr 18, 2011 · Historical consumer allegation
• Missed repair appointments and hours on hold with customer solutionsPublished Apr 17, 2011 · Historical consumer allegation
• Mini bike repair delayed and store staff gave conflicting answersPublished Apr 17, 2011 · Historical consumer allegation
• Refrigerator repair pushed to July 18 after missed windowPublished Apr 17, 2011 · Historical consumer allegation
• Washer part shown in stock was not at the storePublished Apr 16, 2011 · Historical consumer allegation
• Refrigerator failed, food spoiled and repair service seemed indifferentPublished Apr 15, 2011 · Historical consumer allegation
• Patio set rusted within a month and warranty deniedPublished Apr 15, 2011 · Historical consumer allegation
• Grill missing interior storage rack and hours on holdPublished Apr 14, 2011 · Historical consumer allegation
• Bedroom set delivered damaged twice and 20 percent restocking feePublished Apr 14, 2011 · Historical consumer allegation
• Transfers and callbacks never resolve air conditioner service problemPublished Apr 13, 2011 · Historical consumer allegation
• Kenmore stove repair quote of $378.56 on a $600 stovePublished Apr 13, 2011 · Historical consumer allegation
• Washer repair part never arrived and service contract failedPublished Apr 13, 2011 · Historical consumer allegation
• Washer repair day lost to call center transfers and hang-upsPublished Apr 12, 2011 · Historical consumer allegation
• Defective dishwasher returned with refund $137 shortPublished Apr 12, 2011 · Historical consumer allegation