Complaint / Review
Sears Home Services
Roof Ventilation Installed Incorrectly Caused Cooked Shingles and Ice Dams

Sears Home Services, formerly Sears Home Central. Don't be fooled by the name change. It's still SEARS!

See how they botched my roofing job

http://www.youtube.com/watch?v=WpBJYlTPIsY

Sears Rips Off Old Ladies

In I had 25-year roof shingles and ventilation installed by Sears Home Central in Ottawa.
The day following the installation, I contacted Sears expressing my concerns about the location of the Maxi Vent they had installed. The salesman came to see and insisted the ventilation was fine.
In the summer of 2009 I noticed the shingles are cooked, curling, breaking and leaking. I get huge ice dams in the winter, causing water to back up and drip inside.

Cause: Their own representative finally came to inspect it in July 09 and told me that the ventilation they installed was done incorrectly, causing excessive heat buildup in the attic, and it is Sears' responsibility.