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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Auto center charged over $600 for repairs that did not fix problems
- Dryer repair of $282.83 failed and unlimited repair deal denied
- Battery installation broke cables and repair cost $500
- Oven repair appointment missing despite a receipt showing one
- Order shipped to wrong address after address change
- Yard vac chipper worked three times and replacement requested
- TV repair quoted at $527 and second technician visit not provided
- Billed for over $4,000 in items never ordered
- Dryer drum not turning and no repair technician after delivery
- Delivery rebate gift card never received and claimed as spent
- Excessive red tape and unfriendly delivery staff
- Dishwasher order cancelled twice yet charged for two units
- Grill burners rusted and warranty required costly repair visit
- Central air conditioner failed and service is two weeks away
- Kenmore Elite range control panel problems 18 months after purchase
- Tire shop did not have promised tires after two-hour wait
- New dryer overheating and needing repeated thermostat repairs
- Quart of paint refused and only a gallon offered
- Damaged replacement washer tub left by UPS and unclear replacement steps
- Sears credit card canceled despite perfect payment history