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why thay call it service& repair dep-
For home service on the 17th i was schduel to get my tv checket after he
chck my tv now thats what he said its going to cost me 527.00? When i
Got the tv it didnt cost me that much my tv is 25to27inch i asked what
Is worong with it pcb need change i ask is
the hole pcb bad he said no but he cant figer wich part in the bord need
to be changed?
I got charged $99.00 for a tec that he wont do a repair thay only chang
Why when i called sears no one told me we dont have a work shop wher we
Can fix items that we cant fix at homes i called costomer relation thay
Said we send another tech to look at it for free on the23rd but that did
not hapen the same tech called me??? He said why i called the office nothing we can do for you i
called customer relation agine i asked them why the same tech call me
Thats not the deal the deal is a difrant tech is going to come and make
shure what on the pcb bord need to be changed
Customer relation told me today (angel) thay trust there tech and if she
Have to send another one she have to charge me another 99.00 i ask can i
speak to higer mangement she said she is the manager i think she need
Trining how to handel customers problem still not solved i need higer
Manegment to contact my i think people like that will run your down you cant tell your customers
you going to do somthing then you dont i dont want to call the better
Bisnus beruo at leas i have to sear need to fix the issue
Moe
4619 windcastle dr #913
arlington tx76018
order#40012324
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