I had 4 cancelled service calls dating back from December 9 on and had called corporate in IL and not helping me out with getting the machine replaced or fixed A&E lied about my machine and was told that a manager from A&E Factory Service was going to be calling me still waiting and then I called Hoffman Estates was promised a answer last Friday and was lied to again I either want my money back or fixed the machine or replace it. I am done with Sears and there deserve to be closing stores after how there treat customers and lied to them and it goes all the way done to A&E Factory Service I know Sears own thems and there are beter repair people out there besides them.
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