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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Missed Appointments and Incompetent Service Technicians
- Washer Broken Seven Weeks Despite Extended Warranty Repair Visits
- Die Hard Gold Battery Failed Early and Replacement Warranty Not Honored
- Replacement Snow Thrower Belt Not Covered Unless Technician Does Repair
- Die Hard Battery Died Within a Year and Warranty Refund Was Refused
- Price Match Denied Because Competitors Were Not in the Same City
- Tire Price Match Promises Not Honored and Extra Fees Added at Store
- Charged for Credit Card Protection I Never Ordered
- Cannot Pay Bill Online Until New Credit Card Is Activated
- Washer Left Clothes Dripping Wet After Technician Visit
- Stove Caught Fire and Repair Could Not Come for Three Weeks
- Craftsman Snowblower Parts Fell Off and Recall Was Never Disclosed
- Erroneous Billings for Over Two Years and Referral Between Offices
- Open Letter Protesting $141 Labor Charge for 20-Minute Washer Repair
- Credit Central Representative Shouted and Laughed at Customer
- Kenmore Washer Needed Repeated Repairs Despite Protection Plan
- Washer Still Broken After Four Repair Visits and Five Replaced Parts
- Store Declined Charity Auction Donation Request Rudely
- Refrigerator Repair Completed and Customer Pleased with Both Service Men
- Survey Rating Changed From Five to One After Dryer Repair