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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Vacuum Loaner Policy Dropped and Washer Rebate Not Received
- Magellan GPS Order Never Became Available After 30 Days
- Salesman Said Extended Warranty Ran to 2012 but Contract Said 2011
- Samsung Washer Dryer Order Cancelled and Replaced With Lesser Models
- Gift Card Order Vanished With No Record of Transactions
- Cancelled Dishwasher Order Never Refunded After Weeks of Calls
- Delivery Arrived an Hour Late and Food Was Lost
- Elliptical Delivery Missed and Customer Passed Between Call Centers
- Misled About Delivery Time of $1,200.00 Elliptical Purchase
- Online Price Match Refused for LCD TV Despite Posted Policy
- Refrigerator Repair Billed $593 With $251 for 20 Minutes of Labor
- Check Cashed Before Delivery of Non-Working Heat Pump Unit
- Craftsman Tools Warranty Refused for Used Tools
- Black Friday Price Switch and Kenmore Set Backordered Until March
- Black Friday Samsung Washer and Dryer Ad Not Honored
- Radiator Replacement Left Jeep Overheated and Claim for Engine Denied
- Store Manager Pressured Protection Plan and Screamed at Customer
- Refrigerator Delivery and Refund Delays Over Several Weeks
- Weeks of TV Repair Delays, Cancelled Appointments and Unhelpful Calls
- Store-Loaded Range Fell Over During Drive and Liability Was Denied