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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Broken axle after tire purchase and service, no resolution
- Technician repeatedly cancelled dishwasher repair appointments
- Kenmore refrigerator repaired after warranty ended, technician friendly
- Black Friday rebate denied after five months of waiting
- Broken electronic unit unrepaired after two months, service ignores customer
- In-home service delays, no time window, and repeated warranty sales calls
- Over $100 bill for three minutes of dishwasher repair
- Garmin delivered without advertised beanbag dash mount
- Cordless drill $15 savings required opening store credit card
- Service call billed $132 instead of $65 for freezer adjustment
- Advertised tire price raised $250 and engine ruined after oil change
- Repairman quoted $894 repair on three-year-old Kenmore unit
- Leaking Maytag dishwasher service appointment cancelled, no callback
- Helpful salesman at Burlington store refrigerator purchase
- Late Payment Penalty on credit card bill
- Washer and dryer order cancelled, restocking fee, promised gift card never received
- $1300 TV unrepairable three months after warranty ended
- Snow thrower still leaks gas after three repair attempts
- Inadequate handling of stove purchase concerns
- Replaced water hose leaks, extra $225 charge for repair