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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Pleasant, prompt service at Elmhurst store
- Riding mower repair quote of $1600, local shop fixed it for $330
- Home improvement contractor lies, damaged new flooring, charged before finishing
- Outlet store manager rude to uniformed veteran over treadmill purchase
- Garage door opener incorrectly installed, door damaged by service staff
- Technician Repaired Bosch Dishwasher Quickly After Six Years
- $264.27 labor charge for under an hour on lawnmower repair
- Repairman broke washing machine, two-week wait for next visit
- Fridge service cancelled after $250 contract sold, independent tech fixed it
- Microwave stopped after six months, Kmart refused exchange despite advice
- Stand mixer rebate check missing and sales receipt lost by store
- Chest freezer from 1959 still running after 50 years
- Thirty dollar stand mixer rebate never received
- Finance charge and late fee on no-interest plan for elderly customers
- Tractor engine failure denied as customer abuse under service agreement
- Rude representative on the home repair service line
- Run-around from customer service over new Samsung washer
- Heating system warranty repair refused for seven days
- Front loader washer part ordered weeks late after repeated breakdowns
- Dishwasher installation missed after appointment confirmed, then cancelled