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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Progressive lens glasses still not delivered since June 20
- Front loader washer pump failure and stuck door lock
- Delivery crew dented door, extra fees and credit card overcharge
- Three damaged treadmills plus poor delivery and phone service
- Maytag Neptune washer broken twice, month-long repair wait
- Glasses lens flaking after 14 months, no warranty
- Refurbished Craftsman ratchet given instead of new lifetime-warranty replacement
- Craftsman Professional hi-lift jack discontinued with no parts or support
- Oasis HE washer F1 problem outside the recall
- Outlet manager refused pickup after closing and was rude
- Easy and cheap TV purchase at the store
- Employee Did Job Well on Garden Tractor Mower at Second Residence
- Warranty repair delayed because dryer part was not ordered
- Front Loader Washer Nightmare
- Dishwasher fixed after ten days and three visits
- Rumor that all repair centers are closing
- Lawn mower in box was cheaper model than pictured
- Heat pump replacement overpriced, poorly installed, room still not heated
- Wall oven gas line installation refusal
- Oven will not shut off after $269 repair