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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Signed rate agreement faxed on time but company says it was late
- Two payments deducted in July and calls despite proof of error
- Broken promise to lower payment, rude reps and calls after 9 PM
- Rude staff and daily finance charges when payment is only days late
- Calls up to 12 times daily from 5:30 AM, including to relatives
- Told we still owe $11,000 on a $15,000 car
- Computer change caused missed electronic payment, collection calls and Western Union fees
- Autopay never set up, repossession and up to twelve calls a day
- Check cleared after I transferred payment, causing overdraft and bank fees
- Calls over current account because new system missed ACH payments
- Constant harassing calls at work and to co-workers
- Car auctioned after insurance deductible paid without authorization during Guam move
- Daily collection calls and unauthorized withdrawals after one day late
- Payoff check of $14,906 recorded as $12,746 and title withheld
- Incorrect bills and late fees after loan modification agreement
- Collector called coworkers after a single late payment
- Reply to former employee about misread automated payment message
- Automated phone line says two payments owed though June payment cleared
- Terminally ill borrower pressured by many callers and lawsuit threat
- Six to seven calls daily over payment delayed by holiday posting