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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Refused payment history and statements, hung up on, rude supervisor
- Lost refinance refund check, wrong payee and weeks of runaround
- Misapplied payments, wrong late fees and duplicate accounts on credit reports
- Repossession fees, unexplained balance and no response to letters or calls
- Refused due date change and balance higher after a year
- Company stopped credit reporting; refinanced on-time loan missing from reports
- Employee inside view: verification rules, payroll errors, outsourced services
- Substandard lender but only option for rebuilding credit
- Harassment after late payment, wrong payoff amount and no payment history
- No statements sent and rep hung up when asking for supervisor
- Rude manager mimicked and hung up after repeated calls to workplace
- Calls claiming payments behind despite bank proof of being current
- Payoff far above car price and harassment of my family
- Harassing calls, lost payments and hidden fees; seeking class action
- Late charges still billed after unemployment catch-up payment
- Car repossessed during Army deployment despite JAG letters
- Repeated collection calls to wrong number after being told
- Paid agreed $14,000 payoff but still no clear title or credit update
- Daily late fees and misleading automated payment system
- Harassing calls at work and after 9pm despite requests to stop