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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Still owe over $11,000 despite $9,000 down and no payment booklet
- Rudeness, threats and wrong balance after layoff, still charged late fees
- Told I owed $3,000 after final payment and could not reach manager
- Collector told me to "be a man" and yelled at my ten-year-old
- Daily fee to defer payment and refusal to release loan for refinance
- Lost payment, collector blamed lockbox staff and daily calls followed
- Repo man reports shady dealership practices to Kansas City police
- Repo man arrested for trespassing and burglary in Missouri
- Repossessed car while in Chapter 13 bankruptcy
- Grace period contradicted by staff and near seven dollars daily charge
- Rising payoff balance and incorrect credit reporting to Equifax
- Misapplied payments and blaming customers instead of checking internal errors
- Harassing calls to family and ex-boyfriend while pregnant and on disability
- Daily calls for already paid December payment and unsubstantiated late charges
- Calls to my mother in another state and threats to take car
- Drive allegedly working with dealer to repossess car and end my lawsuit
- Rep threatened to keep calling my work after husband left with car
- Rude extension refusal and calls to relatives about my account
- Repossession, then offer to lower payment and rate to return my truck
- Calls at home and cell when payment is only four days late