Netflix

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 257 historical complaints about Netflix, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Still billed $17.99 monthly more than a year after cancellingPublished May 21, 2009 · Historical consumer allegation
• Emails confirm shipping and receipt without calling customer servicePublished Mar 3, 2009 · Historical consumer allegation
• Trial cancelled but $15.32 hold remains on cardPublished Feb 19, 2009 · Historical consumer allegation
• Card charged twice and promised refund still not receivedPublished Feb 9, 2009 · Historical consumer allegation
• Unrecognized $9.64 withdrawal appeared after signing up with Dish NetworkPublished Feb 3, 2009 · Historical consumer allegation
• Account put on hold as high-risk address after missing moviesPublished Jan 19, 2009 · Historical consumer allegation
• DVD returned by mistake was rented out and could not be recoveredPublished Nov 7, 2008 · Historical consumer allegation
• Happy customer for years with faster delivery and wider selectionPublished Aug 26, 2008 · Historical consumer allegation
• Roku box set up in ten minutes and easy to usePublished Aug 10, 2008 · Historical consumer allegation
• Charged three times during free trial and no billing phone numberPublished Aug 4, 2008 · Historical consumer allegation
• Mailed DVD never requested and no quick way to fix itPublished Jul 20, 2008 · Historical consumer allegation
• DVD arrived late and support offered no helpPublished Jul 18, 2008 · Historical consumer allegation
• Billed after account hold with no movies and no support contactPublished Jul 15, 2008 · Historical consumer allegation
• New releases unavailable for weeks and no movies some weekendsPublished May 30, 2008 · Historical consumer allegation
• Refund and free movies offered after two dirty discsPublished May 28, 2008 · Historical consumer allegation
• Four years without problems and lost DVDs replaced promptlyPublished May 22, 2008 · Historical consumer allegation
• Slow six-day turnaround for DVDs in a remote areaPublished May 15, 2008 · Historical consumer allegation
• Cancelled subscription ended access immediately, then account put on holdPublished Apr 29, 2008 · Historical consumer allegation
• Rented DVD forced trailers and left PC with cursor problemsPublished Apr 1, 2008 · Historical consumer allegation
• "Throttling" and no customer servicePublished Mar 26, 2008 · Historical consumer allegation