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COMPLAINTS257
VERIFIED PHONE1-844-569-7700
LAST CHECKED2026-10-05
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 257 historical complaints about Netflix, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Scratched Discs, Queue Changed, Charged After Refund and Cancellation
- Slow Turnaround, Billing Dispute and Told Address Was High Risk
- Account Throttled Despite Unlimited Plan, Fewer New Releases Than Other Members
- Cancelled After No Suitable Movies but Money Taken Anyway
- Five Consecutive Scratched DVDs Received, Slow Exchange
- Films Never Arrived After Six Weeks, Charged $9.95 Anyway
- Billed Twice for Month After Cancelling, Overdraft Fees Not Covered
- Wrong Billing Start Date and Slow Shipping of Available Movies
- Charged $21.10 Per Movie After Returning Them, No Notice Given
- Promised Gameboy DS Premium for Joining Never Arrived Despite Weekly Calls
- Requested Titles Skipped, Gift Subscription Problems and Customer Service Runaround
- Frequent Renters Put on Long Waiting List Despite Unlimited Plan
- Gift Certificate Recipient Required to Provide Own Credit Card
- Billed After 14 Days of 30 Day Free Trial, Promo Code Demanded
- Ordered DVDs Never Received but Money Still Taken
- Charged Twice for Mispackaged Disc and Sent to Collections
- Charged After Cancelling and Account Sent to Check Collections Company
- Free Trial Charged $24.20 Within Hours of Signing Up
- Charged After Cancelling Free Trial and Phone Calls Unanswered
- Charged for Purchased DVDs During Free Trial, Refund Promised Never Made