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COMPLAINTS257
VERIFIED PHONE1-844-569-7700
LAST CHECKED2026-10-05
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 257 historical complaints about Netflix, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Slow Shipping, Member Page Inaccessible and Waits for New Releases
- Five DVDs Reported Mailed Never Arrived, Later Resent
- Charged for Disc Reported Not Received, Then Quit Service
- Service Quality Declined, Long Waits for Popular Titles
- Paid Year Upfront but Fewer Movies Than Promised Each Week
- Charged for Three DVDs Reported Never Received
- Charged for Account Never Created, Then Registration Reminder Emails
- Lost DVDs After Warehouse Change and Customer Service Dodged Questions
- Double Payment Charged, Returned Movies Billed, Cancellation Delayed
- Charged for Third DVD Never Received, Threatened With Another Charge
- Charged for Third DVD Despite Mailing All Discs Back
- Charged After Cancelling Free Trial With Two Damaged DVDs
- Slower Delivery After Plan Change, Two Discs Skipped
- Charged for Discs After Returning Them and Cancelling
- Slow Turnaround Means Only Six to Eight Movies a Month
- DVD Selection Claim Misleading, Few Movies Per Month Delivered
- Free Movie Offer Delivered Late, Then Charged $20 After Cancelling