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Netflix complaint archive, page 9
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REVIEWS & COMPLAINTS254on USAComplaints · none in 2023-2026 · latest 2014
WEBSITEnetflix.com
HEADQUARTERSLos Gatos, CA
PROFILE CHECKED
Reviews & Complaints on USAComplaints
254 complaints linked to the Netflix profile are published on this site (2001-2014). None are from 2023-2026.
- Long wait for new releases
- Unrecognized $45.22 charge on Discover card dated 12/14/09
- Gift recipient must enter card details and gifter gets no refund
- Fuzzy picture on wireless connection and only third-rate instant titles
- Dirty DVDs that garble midway and unanswered damage reports
- Fee of $15.95 for services not obtained
- Advertised 10,000 instant titles but selection is mostly poor
- Account locked after DVDs went missing, now only old releases
- Charged $60 for three DVDs returned in April without notice
- Billed but cannot access account to add movies
- Free trial wording is vague and ends in automatic charges
- Charged full amount during free trial, causing returned check fee
- Unexplained one dollar charge from NFI merchant descriptor
- Easier than renting in stores, saves gas and good picture quality
- Every queued title shows wait times after a few months of use
- Charged full month for account hold placed two days late
- Sends destroyed movies & will not make good on them
- Still billed $17.99 monthly more than a year after cancelling
- Emails confirm shipping and receipt without calling customer service
- Trial cancelled but $15.32 hold remains on card