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Netflix Reviews & Complaints
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REVIEWS & COMPLAINTS258on USAComplaints · none in last 3 yrs · latest 2014
WEBSITEnetflix.com
HEADQUARTERSLos Gatos, CA
PROFILE CHECKED2026-10-05figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 258 historical complaints about Netflix, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- New Releases Delayed, No Reason to Keep Service
- Asking About Streaming Box Price and Monthly Fees
- Prepaid Debit Card Rejected, Alleged Discrimination Against Assistance Recipients
- Gift card purchased on advice cannot be used without credit card
- Long wait for new releases
- Unrecognized $45.22 charge on Discover card dated 12/14/09
- Gift recipient must enter card details and gifter gets no refund
- Fuzzy picture on wireless connection and only third-rate instant titles
- Dirty DVDs that garble midway and unanswered damage reports
- Fee of $15.95 for services not obtained
- Advertised 10,000 instant titles but selection is mostly poor
- Account locked after DVDs went missing, now only old releases
- Charged $60 for three DVDs returned in April without notice
- Billed but cannot access account to add movies
- Free trial wording is vague and ends in automatic charges
- Charged full amount during free trial, causing returned check fee
- Unexplained one dollar charge from NFI merchant descriptor
- Easier than renting in stores, saves gas and good picture quality
- Every queued title shows wait times after a few months of use
- Charged full month for account hold placed two days late