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Navy Federal Credit Union Reviews & Complaints
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REVIEWS & COMPLAINTS54on USAComplaints · 1 in last 3 yrs
WEBSITEnavyfederal.org
HEADQUARTERSVienna, VA
PROFILE CHECKED2026-10-07
Reviews & Complaints on USAComplaints
54 complaints on USAComplaints, including 1 published in the last three years.
- Unexplained Escrow Increase of $300 to $700 Per Month on Mortgage
- Protection Plan Cancelled but Higher Payments Continue After Denied Claim
- Approved Auto Loan Deferment Ignored, Leading to Bankruptcy
- Online Access Disabled After Falling Behind, Then Calls Day and Night
- Allowed unauthorized charges to my credit card
- Credit Union Suspended Wife's Online Access Over My Delinquent Loan
- Approved Deferment Not Honored and Supervisor Hung Up on Me
- Terminated for Alleged Abandonment of Position After Illness
- Loans Wrongly Reported 30 Days Late Despite Approved Payment Plan
- Cash Payment Reported Delinquent Despite Staff Assurances
- Auto Loan Autopay Error Led to Late Payment on My Credit
- Payment Taken From Account Without Funds, Leaving Negative Balance
- Misapplied Payments, Overdraft Fees and Unauthorized ACH Attempts
- Interest Rate Raised From 5.9% to 10.9% After Approval Check