Navy Federal allowed unauthorized charges to my credit card. The company that made the charges did not even have my credit card information. How can a financial institution just allow this? I have called and written to Navy Federal however it seems that the employees there do not understand that I did not authorize these charges. The employee I spoke with last was uncooperative, unethical and outright RUDE.
I have filed a complaint with the Florida Department of Financial Services, however in my opinion this should have never been allowed!
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