Have been trying to contact Navy Federal Credit Union (NFCU) for three days about this problem.
Recieved a notification that my mortgage escrow will be increased about $300 per month depending upon my course of action.
No explain of why... Just that I have until "X" date to respond or they will up my monthly payments between $300 - $700 per month, depending upon if I pay a $3,000 "catch-up fee".
Which brings me to this "catch-up" fee... NFCU also state that I owe back Escrow. If paid will still result in higher monthly payments but not as much as if I don't pay.
NFCU has not answered any of my three emails and I'm currently unable to call their customer service desk (deployed on a ship - currently at sea).
Use to trust Navy Federal as it was "our credit union", but now am looking for a better banking institute.
About me:
- Mortgage is a Fixed 30 year (w/biweekly payments)
- I have great (exceptional) credit
- Make more than the required monthly payments (since puchasing the house just about three years ago).
- Have lowered my house insurance payments by $100 annual
- No rise in city / county / state property tax
- Have money in the bank... And zero debt... Except for my home
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