Independent profile — not affiliated with Navy Federal Credit Union
Navy Federal Credit Union Reviews & Complaints
← Back to the full Navy Federal Credit Union profile
REVIEWS & COMPLAINTS54on USAComplaints · 1 in last 3 yrs
WEBSITEnavyfederal.org
HEADQUARTERSVienna, VA
PROFILE CHECKED2026-10-07
Reviews & Complaints on USAComplaints
54 complaints on USAComplaints, including 1 published in the last three years.
- Direct Deposit Delayed and Checks Rejected to Collect $25 Fees
- Collector's Supervisor Raised His Voice and Called Back Repeatedly
- Collection Calls to My Disabled Child and Workplace Over Husband's Bill
- Denial of Mortgage Loan Modification in 1 Day
- Credit Card Chargeback Reversed Without Investigating My Dispute
- Harassing Debt Collection Calls Despite Telling Them I Am Unemployed
- Advertised Refinance Rates Required 60% LTV Instead of 80%
- Refinance Rate and LTV Not as Advertised on Website
- Incompetent staff will make your loan experience a nightmare
- Overdraft Fees Over $1200 and Joint Accounts Drained Without Notice
- Late Fee of $33.13 on a $51.00 Credit Card Balance
- Won't Grant Loans After Bankruptcy Included Their Debt
- Quoted 5.875% Rate Lost While Approval Delayed, Not Honored at Closing
- Gave away personal information to a stranger and filled my answering machine
- Repeated Wrong-Number Calls Over Someone Else's Credit Application
- Temp Checks Drawn on Savings Bounced and Overdraft Fee Not Fully Credited
- Account Closed After I Filed Bankruptcy Against Them
- Collectors Contacted My Mother and Girlfriend About Debt After Job Loss
- Rude Phone Staff and Repeated Cut-Offs, So We Quit After 30 Years
- Online Access Blocked, Written Loan Statements Refused, Harassment Alleged