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Navy Federal Credit Union
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COMPLAINTS52
VERIFIED PHONE1-888-842-6328
LAST CHECKED2026-10-07
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 52 historical complaints about Navy Federal Credit Union, published between 2005 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Harassment
- Per Navy Federal Credit Union They can Violate "The Fair Debt Collection Practices Act" because they are a credit union They are regulated but NCUA not FTC
- Denial of Mortgage loan modification in 1 day
- Beware of doing credit card charge backs as a consumer, Navy Federal will ignore your dispute and reverse it w/out investigation!
- Hurassing phonecalls from 10-14 times a day
- Refinance
- Refinance Loans Not like the website says
- Incompetent staff will make your loan experience a nightmare
- Navy Federal, Unethical banking practices, excessive fees, unresponsive to any communication
- NFCU Unfair VISA Credit Card Financial Practices - Unfair Late-payment Penalty-fee Charges Assessed
- NFCU Slams You For Doing Wrong To Them, Won't Grant Loans. Warning
- Rip-off!
- Gave away personal information to a stranger and filled my answering machine
- Bad customer service
- Overdraft fees they caused but wouldnt correct
- Account closed
- Violated The Fair Debt Collection Practices Act
- Don't ever do business with them
- Home Equity Line of Credit blocked online access, refused to provide written notices of rate changes as required
- (NFCU) Increased Escrow Mystery Unexplained Increase on Mortgage Escrow