MSN Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 54 historical complaints about MSN, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Double billing, login problems, then collection letters over feePublished Jul 2, 2004 · Historical consumer allegation
• $44.00 unrequested charge, two hours on hold, no answerPublished May 10, 2004 · Historical consumer allegation
• Tech support cannot help with the company's own productPublished Mar 23, 2004 · Historical consumer allegation
• Charged $21.95 two months after canceling free trialPublished Mar 18, 2004 · Historical consumer allegation
• Billed $21.95 monthly for 18 months on unused free offerPublished Feb 16, 2004 · Historical consumer allegation
• Eleven withdrawals totaling $100.50 from MasterCardPublished Jan 30, 2004 · Historical consumer allegation
• E-mail wiped after claim of 30 days without a visitPublished Jan 23, 2004 · Historical consumer allegation
• Cancellation not processed; confirmation number but no actionPublished Dec 22, 2003 · Historical consumer allegation
• Billed $65.85 for Unrequested Service After Compaq PurchasePublished Dec 5, 2003 · Historical consumer allegation
• Cancellation fee demanded after completing three-year contractPublished Oct 28, 2003 · Historical consumer allegation
• Billed for two months already paid, mother's access blockedPublished Sep 14, 2003 · Historical consumer allegation
• Cannot remove program after cancelling; crashes blamed on itPublished Jul 26, 2003 · Historical consumer allegation
• Fraud emails not blocked but my email drew abuse reportPublished Jul 19, 2003 · Historical consumer allegation
• Software install failed, then $152.91 charged to cancel contractPublished Jul 14, 2003 · Historical consumer allegation
• Billed seven months after cancelling free trialPublished May 15, 2003 · Historical consumer allegation
• Automatic dial-ups ran up over $500 in long distance chargesPublished Apr 7, 2003 · Historical consumer allegation
• Collector demands full $400 rebate after early cancellationPublished Mar 15, 2003 · Historical consumer allegation
• Dial-up access numbers in new area are all long distancePublished Mar 7, 2003 · Historical consumer allegation
• Cancellation fee on 36-month subscription tied to $400 rebatePublished Mar 1, 2003 · Historical consumer allegation
• Charged contract payoff after unresolved connection problemsPublished Feb 27, 2003 · Historical consumer allegation