Usacomplaints.com » Internet & Web » Complaint / Review: MSN, Microsoft Network - Collection agency demands full $400 rebate after early cancellation. #41358

Complaint / Review
MSN, Microsoft Network
Collection agency demands full $400 rebate after early cancellation

Since I cancelled my 3-year MSN contract a couple months early in September MSN and D&B RMS (collection agency) have been trying to shake me down for the full $400 rebate I received when I purchased my PC in 1999. According to the contract and written documentation from MSN customer support, I only owe them 70% of the remaining days of service. That's about $46.10.

I strongly recommend avoiding business with MSN.



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