Complaint / Review
MSN, Microsoft Network
Collector demands full $400 rebate after early cancellation

I cancelled my 3-year MSN contract a couple of months early, in September. Since then, MSN and D&B RMS (a collection agency) have been trying to shake me down for the full $400 rebate I received when I purchased my PC in 1999. According to the contract and written documentation from MSN customer support, I only owe them 70% of the remaining days of service. That's about $46.10.

I strongly recommend avoiding business with MSN.