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MSN Reviews & Complaints
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REVIEWS & COMPLAINTS54on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEmsn.com
HEADQUARTERSRedmond, WA
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 54 historical complaints about MSN, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Charged $400 after cancelling at end of three-year contract
- Charge after cancelled trial bounced my check, $70 in fees
- Quoted $39.95 DSL price but billed $49.95 the next month
- Unused Internet Trial Billed $21.95 Monthly to My Credit Card
- Wrong Address and Billing Error Left $104 Charge-Off on Credit
- Payments Still Deducted From My Checking Account After Cancelling
- Billed After Trial Despite Cancelling; Number Rejected at First
- Assured Three Times of Waived $99 DSL Fee, Then Charged
- DSL Switch Brought Wrong Disks, Drops Every Two Hours
- Collections Notice for $460 After Cancelling Unusable Internet
- Promised 52 Free Coupons, Got Them Once After 31 Emails
- Chat Room Shows Guest Before My Name for Two Days
- Customers Charged $22 Monthly for Faulty Email and Browser
- Billed $19.95 Three Times Monthly for Internet Never Provided