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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Billing Stopped After Bankruptcy and Late Fees Charged
- Monthly Late Fees on Payments Made Before Statement Date
- Mortgage Closing Cancelled Day Before and Interest Rate Raised
- Fixed 9.99 Percent Rate Changed to Variable 22.4 Percent
- Inflated Interest Rates Hurt Promptly Paying Customers
- Rate Raised to 20.24 Percent Despite Perfect Credit and No Late Payments
- Extra ATM Fee Charged on Top of Other Bank's Fee
- Pay Card Deactivated Over Small Negative Balance and Fees
- Unauthorized Payment Protection Charges Billed for Nine Months
- Lease Return Wrongly Filed as Repossession, Later IRS Notice
- Teaser Rate Raised to 37 Percent Due to Other Credit Cards
- Overdraft Charges and Late Fee Despite Payment on Due Date
- Interest Takes Most of Truck Loan Payment After Two Missed Payments
- Interest Charged on Paid Balance Under Average Daily Balance Method
- Lower Credit Line Than Expected and Late Fees Despite Early Payments
- Payment Made Before Branch Closed Counted Late by Eastern Time
- Payment Allegedly Late by One Day Led to 29.99 Percent Rate
- Repayment Plan Added $9,000 and Fees Before Foreclosure
- Rate Raised From 7.99 to 22.24 Percent Over an $800 Balance
- Payment Amount and Due Date Changed Without Notice, Rate Raised