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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- ATM Deposit Cut-Off Misadvised, Overdraft Fees Followed
- Fees Added After Small Bank Takeover, Including Savings Transfers
- Largest Debits Processed First Causing Multiple NSF Fees
- Companion Airline Ticket Offer Cost More Than Buying Two Tickets
- Overdraft Fees and Locked Online Access While Closing Account
- Late Fees Charged After Botched Payoff Transfer on Closed Account
- APR Raised to 27.24 Percent Over One Returned Payment
- Weekend Due Date Led to Late Fee and Repeated Finance Charges
- Bank Account Hold Reimposed Despite Bankruptcy Filing and Exempt Funds
- 0 Percent Offer Check Hit With $150 Fee and 17.99 Percent Interest
- Daily Fees on Negative Balance and Refusal to Close Account
- Overdraft Fees Charged for Sixty Seconds of Negative Balance
- APR Raised From 7.99 to 30 Percent After Job Loss
- Finance Charge Billed After Balance Paid Off and Account Closed
- Check Hold Letter Promised NSF Refunds but Branch Refunded Few
- Late Fee Charged for Paying Credit Card Bill Early
- Duplicate Mastercard Issued and $15 Late Fee Refused
- Monthly Fees Added to Loan Payment Without Late Payments
- Advice on Stopping Automatic Card Charges After Billing Disputes
- Rate Raised to 32 Percent After Payment Applied to Wrong Account