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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Deceased Husband's Card Closed and Rewards Rebate Forfeited
- Over-Limit Fees After Rejected Full Payment and Lowered Credit Limit
- Home Equity Line Checks Sent to Wrong Address, Then Foreclosure Letter
- Paper Bills Never Resumed After Online Payment, Four Late Fees
- Balance Transfer Fee Cap Removed, Now 3 Percent With No Limit
- APR Raised to 29.99 Percent and Grace Period Cut
- Statements Stopped After One Online Payment, Leaving Accounts Past Due
- Credit Report Not Corrected After Account Closed and Paid Off
- Former Employee Describes Fee and Due Date Practices
- Foreclosure Letter From Law Firm Though Bank Does Not Own Mortgage
- Inaccurate Past Due Reporting Dropped Credit Score 33 Points
- Auto Finance Refund of $1,395 Not Credited to Loan Account
- Freedom Card Rate Lost After No Statement and Late-Arriving Check
- Moved Off 0 Percent Rate After Payment Allegedly One Day Late
- Mortgage Reward Points Short of the 25000 Promised
- Late Fee Charged and Cold Treatment by Phone Representative
- Late Fee Lingered After Missing January Statement and Waiver Promise
- Refused to Lower Interest Rate After Promise of Help
- Rate Raised From 5.99 to 29.99 Percent After Over-Limit Purchase
- Payment Due Date Changed and Rate Raised to 29.99 Percent