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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Escrow padded, payment held and $59 late fee charged
- Balance transfer fee charged despite promotion saying fee would be waived
- Payment refused, foreclosure started after two months behind on mortgage
- Payment date and amount changed without notice, rate raised to 29.99%
- Auto loan interest miscalculated over seven years, attorney costs unrecoverable
- 0% APR not restored after late payment, $260 finance charge added
- Held personally liable for S corporation business card debts
- Don't care or help consumer until loan is several months behind
- Paid $340 to process refinance, no callback about status
- Payment assurance claim denied after repeated form requests despite VA disability
- Bank refused to cash insurance company check for non-customer
- Auto loan payoff still shows $18,744.96 despite letter lowering it to $4,200
- Principal paid on car loan not same every month
- Late charge though payment dropped off the day before due date
- Seven years of auto loan miscalculations, $18,000 notice, repossession threats
- Paid $8,500 toward pre-foreclosure plan, then house was sold
- Closed refinanced account reopened and billed again, credit damaged
- Interest hiked to 29.99% and fees added after returned payment
- False reporting to IRS on 1099C
- Apparently refuses to process non-qualifying loan assumption