RE: JP Morgan, Chase Auto Finance, Garden City, NY A Seven year mess continues.
Even the Vice President's (admitting a mistake) can't get my loan right. I was forced to hire an hourly attorney. Now too, stuck with attorney fee's. Attorney stated in a letter to Chase "it was the most messed up loan hed ever seen. However, he's not big enough to go after Chase on contingent. I have my principal/interest summary. Letter for Chase admitting mistake. However, it cost me a fortune as you will read why this company who does loans for a trillion dollar living can do one simple loan. I am positive I'm not the only one. I have all my doc's even the VP letter in a PDF and would really like to eMail it around.
Chase charged me approximately $23,000.00 on a 9% simple interest $48,0000.00 loan for a BMW. I put $39,000.00 down on the car. Chase sent me a Maturity Notice for approximately $18,000.00 more in November. Then threatened me extensively with collections and repossession again and again stating they would find me no matter where I went. At the time of purchase my income was approximately $180,000.000 / year.
Due to sickness I tried to sell the car and upside down on the loan due to Chases inaccurate principal/over interest calculations in the beginning, always short about 5-6K.
In 2007 for months they stated my payments were not due and then received an 18K notice to pay or else with collection notices. They charged all the interest in the begging of my loan. Then without my knowledge Chase desperately tried to correct, inaccurately. Now 160K miles and forced to pay high maintenance costs to keep it running, I still dont get an accurate payoff to my loan.
I made over 70 documented calls (ACT data base notes) to Chase since 2003. I have all my phone records for the duration of my loan. I was forced to hire an hourly attorney when I received the 18K notice 11 to stay out of repossession again. Looks like they illegally repossessed the car twice.
The Vice President - Chase - Andy Sulfated - 602-221-3835 finally acknowledged there was a problem with my loan only after an attorney was involved. He stated I had a 9% simple interest loan. Mr. Sulfated stated I had a 39 mo loan when its actually 46 month as I have the payoff coupons. Per the Edmonds.com car calculator Mr. Sulfated, shows a tap dance of calculations which still do NOT add up to the correct payment we calculated on www.edmonds.com.
Mr. Sulfated sent a letter of apology in January with lowering the loan amount to $4,200.. However, their collections still threatened repo.
The Chase VP also stated he enclosed the reaffirmation contract with his letter to my attorney. AND, he did not enclose it. He only enclosed the original contract I signed with Sterling BMW. My Attorney and myself have never been able to get Chase to turn over my reaffirmation agreement. Now Im stuck with attorney fees too.
My hired attorney stated in correspondence to Chase that it was the "most messed up loan hes ever seen. Chases collections were all over me. They had already previously filed liens in OC courts when I was not to be in repossession in 2005.
I tried to sell the car on many occasions to get from under the high payments / high maintenance costs of a BMW. Brakes; $1,800, tires $2,000. Approx $4,000-$6,000 per year maintenance with leaks etc. Car now has 160K miles. I had to barrow money from friends, at times; to make my Blue Cross monthly payment, food, doctor bills, etc, as I was sick for many years. I needed the car for Dr appts and was upside down on the loan. The high cost of mo payments and maintenance were killing me. The value of the car was MUCH, MUCH lower than the principal amount. I was stuck with Chase loan for years and could not even refinance with another company. The stress of having to borrow money from friends was horrendous.
Chase credited payments and un-credited them charging me late fees. A collection person stated my checks bounced when I tried to explain the problems. I have every check written since the duration of my loan and none bounced. About 11 of my payments were not credited until a year later.
I made over 70 calls to Chase. All documented using my cell phone with ACT database. Chase only transferred me around, disconnected me and I would be forced to call back again and again, desperately begging for help on many occasions. This caused a tremendous amount of stress, anxiety and I have a heart problem, IBS, signs of LUPUS. I get fevers when I get upset now since all this started. Cell phone records will show hours on the phone at a time. My data base notes state how I cried.
Chase repossessed the car in 2004. If the payments had been correct with principal I would have had the extra money to pay. Again, I was trying to sell the car that year and stuck upside down on the loan. I was charged extensive repo fees. It loan was calculated properly, should have had extra money. I tried to explain to their collections, I woke up my car was gone. I have lived in fear since of my car disappearing.
Chase tried to repossess the car again in 2005. They had attorneys this time. The attorney letter stated I had 30 days to dispute. I disputed it. I should not have been behind or even been in repossession at all. However, they already filed (2) liens in OC Courts, on my record and then admitted a mistake. The liens stayed open for years and I disputed prior to the 30 days. With the liens, I was denied an apartment. It looked at though my car was still in repossession 3 years later.
Thinking I made payments to this company above and beyond all these years. While trying to get out from under this loan, with 70 calls. Makes me physically ill to this day and very, very angry, stress, upset, sleepless, anxious.
This past September after a Chase Manager told me in July I had an 18K balloon coming in November. I was put on rest disability, my fevers become more frequent. Now stuck with attorney fees to correct their mistake. I tried desperately to understand the mess with my loan. Chases representative, Managers, and Chases Vice President will not give me an accurate statement of accounting, payoff amount.
End of December again I could not sell the car. I was forced to put another 3500 to keep it running, the steering went out. Now my radiator is leaking and the suspension is out. I need to get out from under this mess.
I want restitution from Chase and desperately need a consumer activist attorney on contingent. I have all documentation since the origination of my loan.
My hourly attorney wrote on my behalf:
Ms. %:
I hope this works out for you. Chase really jerked you around and you did not deserve that. They do that because so few people actually see an attorney and hold their feet to the fire.
Good luck on this.
My name is: I would like an attorney to take Chase to court.
George
Newport Coast, California
U.S.A.
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