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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Credit Line Cut After Removing Deceased Husband From Account
- Charged Late Fee Despite Paying Eight Days Early
- Trouble Processing Mortgage Assumption After Mother's Death
- Payment due dates changed on cards, only one statement shows change
- Convenience checks advertised at 0.99% but 3% fee charged
- Payment Protector Plan charged $132 monthly without my authorization
- Refused to accept payments, harassing call, now filing bankruptcy
- Fees and finance charges of $190 in two months after one missed payment
- Promotional rate removed, 29% charges applied, late report without notice
- Promised refinance in six months to lower 9.5% rate, then rep left
- Unauthorized $31.98 withdrawal found on online bank record
- Rude phone reps and $39 returned payment fee on Sunday payment attempt
- Wear and tear charges totaling $1881 on leased Jeep returned
- Business accounts closed after identity theft dispute on fraudulent account
- College savings plan commissions and fees cost grandchildren 24% of savings
- Finance charge statement after paying in full, refused removal
- Credit limit cut mid-cycle and $39 over limit fee charged
- Rude support and about seven calls a day over overdue car payment
- Forced into $1700 annual flood insurance despite not being in flood zone
- Bad $4,850 check received from Prize America sweepstakes scam