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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Charged $39 late fee and finance charges though payment was made 12/31
- Gap between due date and statement close date causes late fees
- Collection law violations alleged: no proof of debt, $12,000 paid
- $285 taken in a week after $80 withdrawal triggered overdraft fees
- Held deposits and NSF fees, debit card declines on larger purchases
- ID Protection and Payment Protector charges I never requested, $635.86 total
- Refused payment arrangement and sent home to foreclosure, auction in May
- S corporation officers' personal credit threatened over missing payment
- Craigslist buyer sent bogus checks from Canada, asked for wire to Africa
- Excessive finance charges of $87.82 despite paying full balance monthly
- Credit report pulled without permission during refinance inquiry
- Credit line increase not recorded, check bounced and $39 fee charged
- Rule change raised rates and added over limit fee for interest
- Charges for Cingular bill reappeared after fraud claim, collection letter followed
- Payment protection plan charged monthly though I never signed up
- APR raised to 29.99% after 4-day late payment during hospital stay
- Act 91 letters claiming late payments despite proof of payment
- 2007 taxes paid January 23 via local tax servicing company
- No-interest balance transfer promised to August, then 19.99% charged
- Credit line cut by half without notice, then $39 over limit fee