Usacomplaints.com » Business & Finance » Complaint / Review: Chase Home Finance - Aparently refuses to process non-qualifying loan assumption. #280142

Complaint / Review
Chase Home Finance
Aparently refuses to process non-qualifying loan assumption

I have been trying to have my former wife removed from the title on my property as agreed upon in the divorce decree.in discussions with Chase Home Finance we determined that I would need a non-qualifying assumption. Cheryl Lash, Senior Assumptions Analyst gave me a list of required documents, which I submitted. Months later I received another list of needed documents, which I submitted. Then I received a qualifying assumption package! By mail. When I call the phone number provided it after waiting on hold for long periods I get connected to voicemail. They Never return the call. When I do get through their computers are down, the people I need to talk to are not at their desk, etc. I do not know if the title to the property will ever be properly transferred. Chase Home Finance has no office I can go to, to speak with a person, except maybe in Columbus OH. When I get my next home loan I will have inserted as part of the terms that the loan is NOT to be brokered to Chase Home Loans.


Offender: Chase Home Finance

Country: USA   State: Ohio   City: Columbus
Address: 3415 Vision Drive
Phone: 8883107952

Category: Business & Finance

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