I have been trying to have my former wife removed from the title on my property as agreed upon in the divorce decree. In discussions with Chase Home Finance we determined that I would need a non-qualifying assumption. Cheryl Lash, Senior Assumptions Analyst gave me a list of required documents, which I submitted. Months later I received another list of needed documents, which I submitted. Then I received a qualifying assumption package! By mail. When I call the phone number provided it after waiting on hold for long periods I get connected to voicemail. They never return the call. When I do get through their computers are down, the people I need to talk to are not at their desk, etc. I do not know if the title to the property will ever be properly transferred. Chase Home Finance has no office I can go to, to speak with a person, except maybe in Columbus OH. When I get my next home loan I will have inserted as part of the terms that the loan is NOT to be brokered to Chase Home Loans.
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