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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Cash Back Promised for Online Purchases Never Received
- Another Person's Bank Account Appeared in My Payment List
- Craigslist Overpayment Scam With $850 Money Order Deposit
- Payments Held in Suspended Funds Led to Foreclosure Notice
- Car Repossessed Despite Arrangements, 25% Interest on Loan
- Debit Card and Checkbooks Delayed by Address Errors
- WaMu Funds Levied Over Credit Card Collection Account
- Loan Modification Requests Met With Run-Around Before Rate Adjustment
- Foreclosure Papers Received Without Monthly Bills After Bankruptcy
- NSF Fee Applied After Deposit Despite Positive Balance
- Bills Not Mailed or Emailed So Late Fees Can Be Collected
- Unnecessary Fees Not Refunded After Declined Automatic Withdrawal
- Seven-Day Hold on Money Order Deposit Caused Declined Card
- Repeated Collection Calls and Questionable Investigator Threats
- Unexplained $1.00 Charge Credited Back After Inquiry
- Student Loan Canceled by Mistake After Weeks of Delays
- Seeking Class Action Over Posting Order and NSF Fees
- Account Closure Letter Sent but $1,500 Funds Not Released
- Fee for Automated Phone Payments
- Check for $110 Credited as $100, Late Fee and Rate Hike