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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Collections calls at work got me fired!
- Hardship Assistance Denied After Layoff With Unemployment Income Only
- Chargeback Dispute Denied Over Damaged Moving Services
- Rates Raised After One Late Payment on Nine-Year Account
- ATM Retracted $380 of $600 Withdrawal, Claim Takes 45-60 Days
- Introductory 0% Rate Raised to 23% After Three Months
- Monthly Service Charge Added to Promo Interest Rate
- Disputed Bikini Charge Rebilled, Plus Rate Increases and Late Fees
- Finance Charges Backdated and Rate Raised to 20.49% After Missed Bill
- Insurer Dispute After Boiler Explosion and Mortgage Demands Back Insurance
- Interest Rate Raised From 7.99% to 21.74% Despite On-Time Payments
- Closed Card Account Kept Issuing Cards and Charges Appeared
- Delinquent Mortgage Tradeline Remains After House Sold and Paid Off
- NSF Fee Charged After Bank Approved Toll Tag Charge
- Finance Charges Billed After Paid-Off Account Was Closed
- Interest Rate Raised After Payment Counted as 12 Hours Late
- Payment Protector Plan Charged Without Consent After Saying No
- Paperless Payment Fees and Payments Posting After Due Date
- Business Checking Fee Raised From $8 to $14 Monthly
- Rate Raised to 28.9% After Early Payment Treated as Late