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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Client's Disability Deposit Missing and Support Hung Up
- Closing Costs Quoted at $2,000 Came to $10,000 With Points
- Interest Billed After Paying Quoted Payoff Amount
- Late Fee Waived but $440 Finance Charge Refused After Fraud
- Account Frozen and Deposited Checks Returned Despite Cleared Funds
- Mortgage Payments Shown as Behind Despite Faxed Proof
- Online Auto Loan Payment Fee of $10 Charged by Bank
- Ten Dollar Fee Each Time to Pay Auto Loan Online
- $40 Late Fee Charged After Website Failed to Process Payment
- Overpayment of $197 Not Refunded After Almost Two Years
- Refused Late Fee Adjustment After 15 Years of Card Use
- Funds Taken Over Negative Balance, Accounts Could Not Be Closed
- Mortgage Modification Reported Complete, Then Past Due Payments Demanded
- Payment Due Date Moved Earlier After Ten Years, Late Fee Charged
- Removed From Partnership Account, Partner Took Operating Funds
- Mortgage Foreclosure Summons After Two Missed Payments, Money Not Credited
- Auto Loan Default Threatened Over Duplicate Title and $20 Fee
- Loan Modification Still Reported as Delinquent, Copy Refused
- Late and Finance Fees After Failed Online Payment and Misinformation
- Phone Rep Could Not Locate Manhattan Branch After Long Holds